This policy explains how PROPICK collects, uses, stores and shares personal information when you use our New Zealand online store.
Last updated: 30 July 2026PROPICK operates this website and online store. This policy applies when you browse the website, create an account, place an order, make a payment, submit a review or enquiry, request support, or otherwise communicate with PROPICK.
Depending on how you use the store, personal information may include:
Card payments are processed by Stripe. PROPICK does not store your full payment-card number or card security code. Stripe provides PROPICK with transaction identifiers, payment status and limited payment details needed to reconcile and support the order.
If you choose bank transfer, PROPICK may receive the payer name, bank reference and transaction information needed to identify and reconcile the payment.
Most information is collected directly from you when you complete a form, create an account, checkout, contact PROPICK or submit content.
Some information is collected automatically through the website, essential cookies, browser storage, analytics, hosting and security logs. PROPICK may also receive order or payment updates from payment providers and delivery updates from freight providers.
PROPICK uses personal information where reasonably necessary to:
The website uses essential cookies for account or administration sessions and browser local storage to retain cart information and prevent duplicate analytics events.
The Sales Popup remembers recently viewed products in browser storage. It uses an anonymous browser identifier to count distinct product views and add-to-cart actions; these records are retained for no longer than six months and are shown publicly only as product-level totals. Paid-order data may also be summarised without displaying customer details.
Where Google Analytics is configured, it may collect device and interaction data to help PROPICK understand website use and ecommerce performance. You can restrict cookies through your browser settings, but disabling essential storage may affect cart, account or checkout functions.
PROPICK does not sell personal information. Information may be shared only where reasonably required with providers that support store operation, including Stripe, Supabase, Netlify, email providers, analytics providers, freight carriers, suppliers, repairers, professional advisers and fraud-prevention or security services.
Information may also be disclosed where you authorise it, where necessary to complete your request, to protect lawful rights or safety, in connection with a business transfer, or where disclosure is required or permitted by law.
Some technology, payment, email, analytics or cloud providers may process information outside New Zealand. PROPICK takes reasonable steps to use reputable providers and to ensure overseas disclosures are handled consistently with Information Privacy Principle 12 of the Privacy Act 2020.
PROPICK uses reasonable technical and organisational safeguards designed to protect personal information against loss, unauthorised access, use, modification or disclosure. No internet transmission or storage system can be guaranteed completely secure.
If a privacy breach is likely to cause serious harm, PROPICK will notify the Office of the Privacy Commissioner and affected people as required by the Privacy Act 2020.
Personal information is kept only for as long as reasonably required for the purpose for which it may lawfully be used, including completing orders, providing support, resolving disputes, preventing fraud and meeting accounting, tax and other legal record-keeping obligations. Information that is no longer required is deleted, anonymised or securely disposed of where practical.
You may ask to access or correct personal information PROPICK holds about you by emailing propicknz@gmail.com. You may also ask PROPICK to delete information that is no longer required, although some records may need to be retained for lawful business or compliance purposes.
PROPICK may need to verify your identity before responding. You may opt out of promotional email using the unsubscribe method provided, but PROPICK may still send non-promotional messages needed for an existing order or account.
The store is intended for customers able to enter into a purchase contract. PROPICK does not knowingly collect personal information from children who are not legally able to make the relevant purchase without a parent or guardian.
PROPICK may update this policy to reflect changes to store operations, service providers or legal requirements. The revised version will be posted on this page with a new last-updated date.
For a privacy request, question or complaint, contact PROPICK's Privacy Officer at propicknz@gmail.com. Please describe the request and include enough information for PROPICK to respond.
If a privacy concern is not resolved, you may contact the New Zealand Office of the Privacy Commissioner through privacy.org.nz.
